Worth 12 minutes of your time! Technology is the biggest competitor for leisure time among youth. Instant gratification of the Internet overwhelms the live arts.
The solution? A "fundamental reformation", a redefinition of the cultural market. The new cultural paradigm? Participation, collaboration, connection, fostering healing and generosity and curiosity.
But he extends the values even further:
Business leadership will depend more and more on emotional intelligence, the very capacities the arts create with every encounter.